Wagin public urged to adopt emergency app
FOLLOWING a local emergency management meeting at Wagin Shire Council
Tuesday night, emergency services in the Wagin area have called on the public to adopt a new smartphone app, aimed at quickly providing the location of an emergency caller to operators.
Emergency management meetings bring together all emergency services operating in the Wagin area, allowing coordination between each role.
The app, calledEmergency+, uses GPS functionality common in most smartphones to display Latitude and Longitude coordinates, which can then be relayed to an emergency call operator.
Developed by Fire & Rescue NSW and the Triple Zero Awareness Working Group (TZAWG), it is hoped the technology will reduce the chance of emergency responders arriving at the wrong location, losing potentially life-saving minutes.
Wagin St JohnsAmbulance Subcentre AAC officer Sue Dowson said currently a lot of time is wasted locating sites.
“For [callers] to deliver the correct information to coms(sic) really helps us find where we need to go quickly,” Ms Dowson said.
“It will be across the board, ambulance, police, fire, SES, all emergency services.”
Data released by the Australian Federal Police revealed that 66 per cent of callers to emergency numbers are from mobile phones.
The data also revealed callers often didn’t know their exact location.
Ms Dowson added thatif someone was unfamiliar with a location, it was dark, or they were just passing through it made it difficult to relay directionsto an operator.
In regional areas distinguishable landmarks can be scarce, further disorientating callers.
“It doesn’t cost any money, so why not have it on your phone just in case. You never know when you are going to be in an emergencysituation,” Ms Dowson said.
The app is available for Android and Iphone and can be found in the Google Play or App Store respectively.
Save a life: Wagin St Johns Ambulance Subcentre AAC officer Sue Dowson with the new Emergency+ app.